“Sludge”: How paperwork, wait times, and confusing bureaucratic processes steal our time, energy, and freedom

Hadn’t heard the term “sludge” before Cass Sunstein, but it captures such a universal feeling: https://www.youtube.com/watch?v=eBUsmxM5r0I submitted by /u/millennialtoast [link] [comments] Read More Article from r/Libertarian: For a Free Society umillennialtoast