Maybe AI Isn’t Going to Replace You at Work After All
AI fails at tasks where accuracy must be absolute to create value.
In reviewing the on-going discussions about how many people will be replaced by AI, I find a severe lack of real-world examples. I’m remedying this deficiency with an example of AI’s failure in the kind of high-value work that many anticipate will soon be performed by AI.
Few things in life are more pervasively screechy than hype, which brings us to the current feeding-frenzy of AI hype. Since we all read the same breathless claims and have seen the videos of robots dancing, I’ll cut to the chase: Nobody posts videos of their robot falling off a ladder and crushing the roses because, well, the optics aren’t very warm and fuzzy.
For the same reason, nobody’s sharing the AI tool’s error that forfeited the lawsuit. The only way to really grasp the limits of these tools is to deploy them in the kinds of high-level, high-value work that they’re supposed to be able to do with ease, speed and accuracy, because nobody’s paying real money to watch robots dance or read a copycat AI-generated essay on Yeats that’s tossed moments after being submitted to the professor.
In the real world of value creation, optics don’t count, accuracy counts. Nobody cares if the AI chatbot that churned out the Yeats homework hallucinated mid-stream because nobody’s paying for AI output that has zero scarcity value: an AI-generated class paper, song or video joins 10 million similar copycat papers / songs / videos that nobody pays attention to because they can create their own in 30 seconds.
So let’s examine an actual example of AI being deployed to do the sort of high-level, high-value work
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